Welcome to VirtualHealth by Crossing Rivers Health
VirtualHealth provides 24/7 healthcare on demand, at your convenience, wherever you are, 24 hours a day, 7 days a week, 365 days a year.
- Simple pricing - $39
- Be treated without leaving home
- No appointment needed
- Estimated time to provider 20 - 30 minutes
- Register in as little as 3 minutes
VirtualHealth brings the healthcare visit to you when and where you need it. Our team of board-certified providers offer consultation, diagnosis and treatment through video chat 24/7 without an appointment.
Diagnosis and advice
Virtual visits typically last about 20 minutes. We will provide a summary of your visit that is accessible via your online account and make arrangements for follow-up if it is required.
VirtualHealth by Crossing Rivers Health
How does it work?
Great care is only a few clicks away.
Once your virtual visit starts via video (we support FaceTime, Skype or Video Chat), your virtual care provider will ask you a series of brief questions to help understand the nature of your health concern and the best treatment options for you.
What to expect during your visit
VirtualHealth visits typically last about 20 minutes. We will provide a summary of your visit online and make arrangements for follow-up if it is required. We can even help you find a new Primary Care Provider (PCP). Any prescriptions your virtual provider deems appropriate will be called in to your pharmacy. We do not prescribe narcotics, these prescriptions are most appropriately filled with your primary care provider.
Your medical information
If you have visited VirtualHealth previously, our providers can view the records for these visits. Your personalized treatment summary is posted to your secure online account after the visit and can be accessed at any time. And if you provide the name and phone number of your regular doctor or clinic, we will send a copy of your treatment summary to them.
What can be treated?
VirtualHealth can treat a variety of minor illnesses*. Our most common conditions include:
- Allergies/allergy symptoms
- Athlete's foot
- Back pain
- Bladder infection
- Ear pain
- Eye issues
- Insect bites
- Pink eye
- Rash/itchy skin
- Scrapes and bruises
- Sinus symptoms
- Sore throat
- Stomach flu
- Urinary tract infection (UTI) in adult women
- Yeast infection
- and much more...
Our providers will always assess your condition individually and based on your unique circumstances including the severity of the illness, may need to refer you for in-person care for proper diagnosis and treatment.
What is the cost?
$39 cost; No hidden fees
We accept Visa, MasterCard and Discover. We cannot accept gift cards of any form at this time. A provider will determine within the first three minutes of your visit if your condition would be better treatvvved at a nearby medical facility. If so, you will not be charged a fee for your VirtualHealth visit.
We cannot accept insurance for virtual visits. However, you may check with your insurance carrier to determine whether your visit fee can be applied to your deductible.
Medical expense reimbursement
Typically, the virtual visit fee is a qualified expense for a Flexible Spending Account (FSA), Health Savings Account (HSA) or Health Reimbursement Account (HRA). If you choose to pay by this method, please note that the card must have a Visa or Mastercard logo. Please check with your insurance plan for reimbursement of the visit fee.
Due to regulatory restrictions, we are prohibited from providing a virtual visit to individuals covered under a federal insurance program, such as Medicaid or Tricare.
How secure is it?
VirtualHealth by Crossing Rivers Health collects only the patient information absolutely required in order to deliver our service effectively. Your personal information and visit details are confidential and are protected in a secure manner.
Transmitted information is encrypted using Secure Socket Layer (SSL) technology. Your login credentials are securely collected and stored following industry standards for preventing others from determining your unique credentials.