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Current active volunteer annual training

All returning volunteers must complete annual education to continue their volunteer service at Crossing Rivers Health. Annual training allows you to stay compliant with Crossing Rivers Health and Joint Commission Standards, as well as get a refresher on important topics to keep patients, families, staff and you safe.

If you are a current volunteer, please complete the required annual education below:

Step 1: Read the Volunteer Orientation Manual and Submit Acknowledgement Form

Read the Volunteer Orientation Manual below.

Complete this acknowledgment form:

Complete Acknowledgement Form


Step 2: Read Journey of Excellence & Standards of Behavior and Sign Policy

Read the Journey of Excellence and Service Excellence Standards of Behavior presentation:

Then, read the policy and sign here:

Read our Journey of Excellence and Service Excellence Standards and complete the Standards of Behavior Policy


Step 3: Read Infection Control, OSHA, and HIPAA & Compliance and Complete Each Quiz

Please read the Infection Control presentation.

Once you have reviewed the Infection Control presentation, please complete this quiz:

Take the Infection Control & Prevention Quiz

Please read the OSHA/Safety Emergency Codes/Response presentation.

Once you have reviewed the OSHA/Safety Emergency Codes/Response, please complete this quiz:

Take the OSHA/Safety/Emergency Codes/Response Quiz

Please read the Infection Control presentation.

Once you have reviewed the HIPAA & Corporate Compliance presentation, please complete these 2 steps:

1. Take the Privacy, Security, and You: Protecting Patient Confidentiality under HIPAA Quiz

2. Sign the Acknowledgement of HIPAA Training


Step 4: Read and Sign Each Policy

Click on each of the links below to read and sign the following:

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