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Coronavirus Disease (COVID-19)

If you feel you may have coronavirus (COVID-19) symptoms including fever, cough, and shortness of breath or have questions about how best to seek care, please call the COVID-19 Hotline available Monday through Friday, 7:00 a.m. to 5:00 p.m., at 608.357.2819.

Your local Public Health Agency is also available for guidance:

What we are doing

Crossing Rivers Health is participating in the local task force to ensure our county resources are prepared in the event of a COVID-19 outbreak in our area. We continue to monitor the COVID-19 updates and guidance being distributed by our County Public Health and the Centers for Disease Control (CDC) and will collaborate with them to provide the most current information and education to area residents.

For the continued safety of patients and staff, protective measures are in place throughout Crossing Rivers Health Medical Center and Clinics, including screening patients and employees and restricting visitors. Within our organization, we continue to provide updates, education and implement precautionary measures necessary for the protection of our patients and staff.

COVID-19 hotline and alternate site testing

If you believe you may have Coronavirus (COVID-19) symptoms or have questions about how best to seek care, please call the COVID-19 Hotline available Monday through Friday, 7:00 a.m. to 5:00 p.m., at 608.357.2819.

Those who do not require emergency care, but who have been qualified through the hotline for testing, will be instructed/approved to utilize the Crossing Rivers Health alternate testing site.

Alternate site testing information

Current scheduling changes

For the continued safety of our patients, staff, and community members, gatherings of 10+ people are not advised, per the White House Coronavirus Task Force, therefore the organization’s events through July will be canceled or postponed. Future events will be considered as the situation develops.

Current visitor restrictions

Crossing Rivers Health is taking a proactive approach in preventing the spread of coronavirus disease (COVID-19) in our organization and community. With that in mind, there are a number of changes implemented until further notice.

Current visitor restrictions

Telehealth appointments

During these times of uncertainty, Crossing Rivers Health has worked quickly to offer our patients alternatives to in-person visits. A number of health and wellness needs can currently be managed through a virtual visit or phone call with a provider. These include new or chronic health issues, follow-up visits, medication refills, well-child checks, Medicare Wellness Visits, and managed care for nursing home residents.

Learn more about telehealth visits

Home Medical Equipment curbside pickup

Crossing Rivers Health Home Medical Equipment Retail Store is still open and offering convenient curbside pickup for all of your home medical equipment and supply needs including personal hygiene products, home assertive devices, orthotics, wheelchair rentals, and more. 

  • Call 608.357.2399 to order. Credit card payments can be accepted over phone or checks accepted at pick up time
  • Schedule a pick-up time Monday - Friday from 8:00 am - 4:30 pm
  • Pick-up! We'll load your order into your trunk at the curbside pick-up area near the North Entrance. 

Want to help?

Personal Protective Equipment (PPE) is necessary to protect our healthcare workforce and prevent the spread of coronavirus. We currently have a standard supply and are in no danger of running out at this time. We are also working to source PPE from those who can manufacture it quickly. However, we cannot predict the future spread of this virus, and we cannot predict our PPE needs in the coming weeks. For everyone’s sake, we are preparing now.

Donated needed items

COVID-19 resources

Symptoms of COVID-19

According to the Centers for Disease Control and Prevention (CDC), reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

Symptoms of Coronavirus 


How to protect yourself and others

If you are sick

Current situation

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