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Telehealth appointments

Virtual healthcare visits at Crossing Rivers Health

During these times of uncertainty, Crossing Rivers Health has worked quickly to offer our patients alternatives to in-person visits. A number of health and wellness needs can currently be managed through a virtual visit or phone call with a provider. These include new or chronic health issues, follow-up visits, medication refills, well-child checks, Medicare Wellness Visits, and managed care for nursing home residents.

The following services are currently offered via telehealth, to new and established patients:

Available telehealth options:

ZOOM real-time audio and visual appointment

Here's how it works

An email will be sent to you after you make your appointment. The email will include a secure ZOOM appointment link.

Prior to your appointment, please download ZOOM (click here to download) on the device you plan to use for your virtual appointment. Any of the following devices can be used:

  • Apple Devices- IPHONE, IPAD, MacBook
    • Download ZOOM Cloud Meetings from the App Store
  • Android Phones
    • Download ZOOM Cloud Meetings in Google Play
  • Laptop
    • Does your laptop have a webcam? You will need one to connect visually.
    • When you select the link in the meeting email, you’ll be prompted to download ZOOM.
  • Desktop Computer
    • Do you have a microphone? If not, you will be able to call using your phone when prompted. 
    • Do you have a webcam? You will need one to connect visually.

*Crossing Rivers Health invests in the ZOOM platform for Healthcare, which ensures HIPAA compliance and the highest level of security and privacy. 

MyChart

Here's how it works

MyChart can be used to send messages to your provider, request refills, and view your health information.   

If you're not already enrolled in MyChart, follow this link and select SIGN UP NOW.

The MyChart App can also be downloaded on any smart device from the App Store or Google Play. 

Phone appointment

Here's how it works

You will receive a call at your scheduled appointment time.  All you need is a phone!

Seeing a provider via telehealth is a safe, convenient alternative to an in-person visit. Although most insurance plans treat telehealth with the same considerations and co-pays as an in-person appointment with a provider, we recommend confirming coverage with your carrier’s policy.

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