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Coronavirus (COVID-19)

If you feel you need a COVID-19 test, call Crossing Rivers Health at 608.357.2000 for guidance. Please use the information below as a resource.

Check your symptoms

Do not dismiss mild symptoms or symptoms you may normally experience this time of year. Coronavirus (COVID-19) symptoms may include:

  • Fever of more than 100 degrees
  • Cough, sore throat, shortness of breath
  • Sinus congestion, pressure, runny nose, loss of smell/taste
  • Gastrointestinal issues, diarrhea, nausea, vomiting

Telehealth appointments at Crossing Rivers Health may also be an option.

You can also use the Coronavirus Self-Checker at the link below for a recommendation by the Centers for Disease Control (CDC).

Call ahead before going to any healthcare provider

Whenever possible, you should call ahead before going to any healthcare provider.

A provider's order is required to receive a COVID-19 test at Crossing Rivers Health.

Because the flu season presents many different illnesses that may be circulating, it is in your best interest to be seen by a provider for diagnosis and to determine what testing may be appropriate. Contact your primary care provider or schedule an appointment at the Crossing Rivers Health Clinic at 608.357.2500.

Call our Emergency Department for urgent and emergent concerns

If you are experiencing urgent or emergent concerns, contact our Urgent Care and ER department at 608.357.2222.

Community testing may be available

Several area public health departments are providing community testing. Click below for a list of alternative testing options.

Community testing sites

If you tested positive or have been exposed to COVID-19

You should quarantine. Quarantine is used to keep someone who is positive or might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.

People in quarantine should:

  • Stay home- that includes canceling or rescheduling non-emergent healthcare appointments
  • Separate themselves from others
  • Monitor their health
  • Follow directions from their state or local health department

Find more information about quarantine

What our patients and visitors should know

Crossing Rivers Health is a safe place to receive care

Rest assured, we are doing everything we can to prevent the spread of illness in our communities, including screening patients, visitors, and staff upon entry to all our facilities. Visitor restrictions and heightened infection control measures continue to ensure this is a safe place to receive care.

Our facilities have always had stringent infection control protocols in place, and we’ve even enhanced our precautions in light of COVID-19.

Do not delay receiving important care.

Telehealth appointments are available

During these times of uncertainty, Crossing Rivers Health is offering our patients alternatives to in-person visits. A number of health and wellness needs can currently be managed through a virtual visit or phone call with a provider. These include:

  • New or chronic health issues
  • Follow-up visits
  • Medication refills
  • Well-child checks
  • Medicare Wellness Visits
  • Managed care for nursing home residents

Learn more about telehealth visits

We are accepting visitors, with certain restrictions

Crossing Rivers Health is taking a proactive approach in preventing the spread of coronavirus disease (COVID-19) in our organization and community. With that in mind, there are a number of changes implemented until further notice.

Current visitor restrictions

Masks are required

All patients and visitors will be required to mask upon entry (unless age 2 or under) and at all times. Outpatients and visitors are asked to wear their own mask - cloth, N95, or procedure mask to help us conserve our limited supply of masks.

Unacceptable masks for patients and visitors include vented masks, gaiters, and face shields as they do not effectively reduce the risk of transmitting the infection to others.

Donated items are welcome

Personal Protective Equipment (PPE) is necessary to protect our healthcare workforce and prevent the spread of coronavirus. We currently have a standard supply and are in no danger of running out at this time. We are appreciative of donated PPE, including masks and ear savers.

Donate items

When to know if you should reschedule an appointment

You should plan to stay home or reschedule appointments, if:

  • You have been placed on a public health quarantine
  • You or someone in your home are awaiting the results of a COVID test
  • You or someone in your home has tested positive for coronavirus


COVID-19 resources

Local employer resources

Click the link below to access information to assist local employers in making decisions related to COVID-19.

Employer resources

Local public health agencies

Your local Public Health Agency is also available for guidance:

Mental health resources

This pandemic has taken a toll on all of us. If you are struggling, help is available.

Mental health resources

Centers for Disease Control (CDC)

The CDC has a vast array of COVID information available at the link below.

CDC Resources

COVID-19 tracker

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