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Coronavirus (COVID-19)


COVID-19 Vaccine

To learn more about the COVID-19 vaccine and where you can get yours, visit the CDC website or contact your local public health department.


What our patients and visitors should know

We are accepting visitors, with certain restrictions

Crossing Rivers Health is taking a proactive approach in preventing the spread of coronavirus disease (COVID-19) in our organization and community. With that in mind, there are a number of changes implemented until further notice.

Current visitor restrictions

Masks are required

All patients and visitors will be required to mask upon entry (unless age 2 or under) and at all times. Outpatients and visitors are asked to wear their own mask - cloth, N95, or procedure mask to help us conserve our limited supply of masks.

Unacceptable masks for patients and visitors include vented masks, gaiters, and face shields as they do not effectively reduce the risk of transmitting the infection to others.

When to know if you should reschedule an appointment

You should plan to stay home or reschedule appointments, if:

  • You have been placed on a public health quarantine
  • You or someone in your home are awaiting the results of a COVID test
  • You or someone in your home has tested positive for coronavirus

Crossing Rivers Health is a safe place to receive care

Rest assured, we are doing everything we can to prevent the spread of illness in our communities, including screening patients, visitors, and staff upon entry to all our facilities. Visitor restrictions and heightened infection control measures continue to ensure this is a safe place to receive care.

Our facilities have always had stringent infection control protocols in place, and we’ve even enhanced our precautions in light of COVID-19.

Do not delay receiving important care.

Telehealth appointments are available

During these times of uncertainty, Crossing Rivers Health is offering our patients alternatives to in-person visits. A number of health and wellness needs can currently be managed through a virtual visit or phone call with a provider. These include:

  • New or chronic health issues
  • Follow-up visits
  • Medication refills
  • Well-child checks
  • Medicare Wellness Visits
  • Managed care for nursing home residents

Learn more about telehealth visits

Donated items are welcome

Personal Protective Equipment (PPE) is necessary to protect our healthcare workforce and prevent the spread of coronavirus. We currently have a standard supply and are in no danger of running out at this time. We are appreciative of donated PPE, including masks and ear savers.

Donate items

COVID-19 Testing

If you feel you need a COVID-19 test, call Crossing Rivers Health at 608.357.2000 for guidance.

A provider's order is required to receive a COVID-19 test at Crossing Rivers Health.

Additional COVID-19 vaccine information

New DHS Data features

The Department of Health Services has released two new data features for COVID-19 vaccines on the COVID-19 Vaccine Data webpage.

The first is a new visualization showing the number of Wisconsin residents who have completed their full COVID-19 vaccination series. This means they have received both doses of either the Pfizer or Moderna vaccine and are fully protected against COVID-19.

The second update is to the COVID-19 vaccines administered per day graph. This update allows users to filter data by county or Healthcare Emergency Readiness Coalition (HERC) region. Data are shown by where an individual who was vaccinated lives and represent Wisconsin residents who have received a COVID-19 vaccine. This includes some residents who have been vaccinated in another state.

Also important to note is that location data is not available for all vaccines administered. Therefore, the combined total of all vaccines administered for each region will not match the statewide total.

DHS will also be updating administration data daily, Monday through Friday. This will include administration data in both the summary statistics table and the vaccines administered per day graph.

Residents can sign up for weekly emails containing updates, news, and resources

Starting Friday, January 15, DHS will launch a weekly newsletter to provide updates on COVID-19 response and vaccine rollout in Wisconsin. This newsletter will allow us to communicate directly with the public, and we encourage everyone to sign up to receive the newsletter every Friday.

In addition to an update on vaccine eligibility and the number of vaccinations administered in Wisconsin, the newsletter will include key updates from the previous week, as well as COVID-19 resources and links to where Wisconsinites can find more detailed information. Registration is now open, and archived copies of the weekly newsletter will also be available.

Moderna Vaccine

Find CDC resources and learn more about the vaccine here

Understanding mRNA COVID-19 Vaccines

COVID-19 Vaccine Frequently Asked Questions

Check your symptoms

Do not dismiss mild symptoms or symptoms you may normally experience this time of year. Coronavirus (COVID-19) symptoms may include:

  • Fever of more than 100 degrees
  • Cough, sore throat, shortness of breath
  • Sinus congestion, pressure, runny nose, loss of smell/taste
  • Gastrointestinal issues, diarrhea, nausea, vomiting

Telehealth appointments at Crossing Rivers Health may also be an option.

You can also use the Coronavirus Self-Checker at the link below for a recommendation by the Centers for Disease Control (CDC).

Call ahead before going to any healthcare provider

Whenever possible, you should call ahead before going to any healthcare provider.

A provider's order is required to receive a COVID-19 test at Crossing Rivers Health.

Because the flu season presents many different illnesses that may be circulating, it is in your best interest to be seen by a provider for diagnosis and to determine what testing may be appropriate. Contact your primary care provider or schedule an appointment at the Crossing Rivers Health Clinic at 608.357.2500.

Call our Emergency Department for urgent and emergent concerns

If you are experiencing urgent or emergent concerns, contact our Urgent Care and ER department at 608.357.2222.

Community testing may be available

Several area public health departments are providing community testing. Click below for a list of alternative testing options.

Community testing sites

If you tested positive or have been exposed to COVID-19

You should quarantine. Quarantine is used to keep someone who is positive or might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms.

People in quarantine should:

  • Stay home- that includes canceling or rescheduling non-emergent healthcare appointments
  • Separate themselves from others
  • Monitor their health
  • Follow directions from their state or local health department

Find more information about quarantine

COVID-19 resources

Local public health agencies

Your local Public Health Agency is also available for guidance:

Mental health resources

This pandemic has taken a toll on all of us. If you are struggling, help is available.

Mental health resources

Centers for Disease Control (CDC)

The CDC has a vast array of COVID information available at the link below.

CDC Resources

COVID-19 tracker

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