Care When You Need It
Accidents may be waiting to happen. Fortunately, you won't be waiting for care.
Urgent care is a service provided for the evaluation of minor medical problems such as ear infections, sore throats, coughs, fevers, sprains, and strains. Urgent care was developed in response to the community’s need to fill the gap between care provided by your regular physician and the emergency department.
Urgent care hours
8 a.m. - 8 p.m., 7 days a week
Emergency care is provided 24 hours a day by physicians and registered nurses who are specially trained in advanced cardiac life support and trauma care. Patients of all ages are seen and treated.
On the rare occasion that a patient with critical illnesses needs specialized treatment not available here, they will be stabilized and transferred to a larger medical or tertiary center. Others will be treated in the emergency department and admitted here or discharged home.
On occasion, if the emergency department is busy and someone comes in who is in critical condition, you may be asked to wait until that person has been cared for.
Emergency care hours
24 hours a day, 7 days a week
Triage process & wait times
At Crossing Rivers Health, a triage system is utilized during high patient volumes, when the demand for services is greater than the number of treatment rooms. A Triage Coding System is used to help the Emergency staff prioritize patient's needs.