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Crossing Rivers Health Wins Coveted Studer Group Excellence in Patient Care Award

Hospital news | Thursday, June 29, 2017

Contact: Crossing Rivers Communications

Prairie du Chien, WI June 29, 2017Hospitals today are tasked with constantly providing higher quality care at a lower cost. Every aspect of the patient experience must be approached with a passion for excellence and an eye toward efficiency and effectiveness. It’s not easy. That’s why receiving an Excellence in Patient Care Award—presented by Studer Group®, a Huron solution—is considered an honor in the industry.

Crossing Rivers Health will be awarded that honor in August. Specifically, the Prairie du Chien, Wisconsin, organization is being recognized for exemplary results related to responsiveness of staff as measured by the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey. Organizations receiving this award achieved a ranking at or above the 90th percentile for patients discharged in 2016 as measured by the HCAHPS patient experience survey required by the Centers for Medicare & Medicaid Services.

Bill Sexton, Chief Executive Officer, commented, “At Crossing Rivers Health, we are committed to providing a positive experience for patients. This award is a reflection of the hard work and dedication of our employees. Through our mission, we strive to provide excellent care to all those we serve. We are proud to be your bridge to wellness.”

Excellence in Patient Care Awards are presented annually to a select group of organizations from Studer Group’s partner base of hospitals, health systems, and physician organizations. To be eligible for an award, an organization must demonstrate outstanding performance and achievement in patient care, employee engagement, or physician engagement.

The awards will be presented at the 15th annual What’s Right in Health Care conference, which will take place August 1-3, 2017, in Chicago, Illinois. The conference attracts administrative and clinical healthcare professionals from the U.S., Canada, Australia, and beyond.

What’s Right in Health Care aims to improve healthcare for patients, physicians, and staff through peer-to-peer sharing of leading practices. Presenters will share the strategies and tactics contributing to their top results in areas such as patient safety, emergency department wait times, and employee satisfaction.

“We are so proud of all the healthcare organizations that are receiving awards for their outstanding results on this survey,” says Debbie Ritchie, president of Studer Group. “Excellent HCAHPS performance is a true reflection of their commitment to engage with patients and provide them the absolute best possible care. We are grateful to work with such passionate, purpose-driven organizations.”

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