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Hospice of Crossing Rivers Health named a 2016 Hospice Honors Recipient

Hospital news | Thursday, June 30, 2016

Prairie du Chien, WI- June 24, 2016- Hospice of Crossing Rivers Health has been named a 2016 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said Bobby Robertson, President and CEO of HEALTHCAREfirst. “I am extremely proud of the Hospice team at Crossing Rivers Health for achieving this highest of honors and I congratulate them on their success.”

Award criteria were based on Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey results for an evaluation period of April through September 2015, and scoring higher than the national average on 20/24 of the questions. In order to receive the award, hospices must have partnered with Deyta Analytics, a division of HEALTHCAREfirst, as their survey partner and must have had at least one completed survey returned in each quarter of the evaluation period. Award recipients were identified by evaluating hospices’ performance on a set of 24 quality indicator measures. Individual hospice performance scores were aggregated from all surveys with a final survey status of complete for the evaluation period and were compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in Deyta Analytics’ Hospice CAHPS database.

“I am incredibly proud of our hospice team. Being recognized with this honor is powerful evidence of the dedication of our team. Each and every one of them is committed to enhancing the quality of life for our patients and their families,” explains Lynnette Winters, RN, Homecare Director at Crossing Rivers Health. “We have a comprehensive team of physicians, nurse practitioners, registered nurses, medical social workers, home health aides, volunteers, chaplain, and home medical equipment experts who provide physical, emotional, and spiritual support to the highest level.”

Hospice of Crossing Rivers Health provides care in communities in Southwest Wisconsin and Northeast Iowa in a variety of settings: private homes, assisted living facilities, 15 nursing homes, and for short-term purposes- at area hospitals. Individuals and families wanting to learn more about the compassionate and expert care, emotional and spiritual support, pain management and other services offered through Hospice at Crossing Rivers Health may call 608-357-2000 or visit crossingrivers.org

About HEALTHCAREfirst

HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and chart audits), and cloud based “Deyta” analytics and program management solutions, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at www.healthcarefirst.com.