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Electronic health records at your fingertips

Crossing Rivers Health is now utilizing a new electronic health record system called Epic that provides a patient portal called MyChart.

Family Record Access

Are you responsible for more than your own health care needs? MyChart helps you better manage your family’s health care and securely access medical records of authorized loved ones through proxy access.

  • Full access to your child’s records (through age 11)
  • Partial access to child’s records (age 12-17)
  • Adult-to-adult access (with both adults’ consent)

Proxy access allows you to sign in to your own MyChart account and link to another patient's MyChart record. Proxy access is available both for adults and for parents of children under 18 years of age, however, access is limited for teens ages 12-17. Click here for Proxy Form.

Advantages of MyChart

MyChart is keeping pace with your busy life. Whether you’re managing your own healthcare or your family’s. MyChart is the must-have, interactive tool that gives you control over your electronic health record – wherever life takes you.

Here are just a few of the many features available to MyChart users:

  • Access health information online
    View a private and personalized health summary and access to your provider’s recommended follow-up plan of care.
  • Check on upcoming appointments
    View, cancel or request a visit with your provider.
  • Manage prescriptions
    See current prescriptions details and make refill requests
  • Pay bills and view payment history
  • Request medical records
  • See lab and imaging results
    Most results are available within 48 hours
  • Track vitals
    Use the health trends tools.
  • Health information library
    MyChart links to a library of health information, including health issues, allergies and even medications.

Who should use MyChart?

  • Anyone interested in a proactive approach to their health management.
  • New parents and parents of young children.
  • Patients with chronic conditions
  • Seniors wanting help with their health management.
  • Patients looking for easy access to their healthcare provider.

MyChart FAQ

  • Is MyCHART secure?
    Working with an industry leader in electronic medical records for over a decade, Crossing Rivers Health has taken every precaution to ensure electronic health records are secure and confidential

  • Who can access my health information?
    Only you and individuals you personally authorize, through the family access option, can obtain your health information.

  • How much does MyCHARTcost?
    It is offered free-of-charge to every Crossing Rivers Health patient.

MyChart password guidelines

  • No less than 6 characters
  • No more than 20 characters
  • No spaces
  • Include at least one number
  • Include at least one letter
  • Only symbols allowed are period (.), hyphen (-), underscore (_) or at symbol (@)

MyChart Mobile

If you’ve already registered for MyChart, you can download the MyChart app through the Apple App store or the Google Play Store. This app lets you do nearly everything MyChart does, but its available on your mobile device – your healthcare information is always at your fingertips.

Select MyChart Login to view visits after June 3, 2018, OR the patient Portal for visits before June 3, 2018.

MyChart - Visits after June 3, 2018

Through MyChart, patients can schedule appointments and access information about medications, past medical history, immunizations, laboratory data and more.

CPSI Patient Portal - Visits before June 3, 2018

Access patient medical information and history including medications and laboratory reports dating before June 3, 2018.

Patient Portal

Do you need to register?

If you would like to register to access a summary of your Crossing Rivers Health Electronic Health Record (EHR) or pay your bill online, please contact a patient accounts representative, available Monday through Friday, 8 a.m. to 4 p.m. at 608.357.2121 or

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