Emergency Care

Emergency care is provided 24 hours a day by physicians and registered nurses who are specially trained in advanced cardiac life support and trauma care. Patients of all ages are seen and treated.

On the rare occasion that a patient with critical illnesses needs specialized treatment not available here, they will be stabilized and transferred to a larger medical or tertiary center. Others will be treated in the emergency department and admitted here or discharged home.

Triage process & wait times

At Crossing Rivers Health, a triage system is utilized during high patient volumes, when the demand for services is greater than the number of treatment rooms. A Triage Coding System is used to help the Emergency staff prioritize patients' needs.

Learn more about our triage process.

Hear from our patients

Rich's Story

Rich Bannen is an active man who maintains an overall healthy diet. Today, thanks to a Coronary Computed Tomography Angiography (CCTA), Rich is a survivor.

Read Rich's Story

Darci's Story

Darci is a nursing instructor at Southwest Wisconsin Technical College. Every day, she teaches the technical skills needed to be a nurse. Hear Darci share her experience on the receiving side of nursing - as a patient.

Read Darci's Story

Cindy's Story

Cindy traveled more than three hours to Prairie du Chien for a music festival. In walking out of their tent, Cindy's foot got stuck and she fell. She was transported to the Emergency Room at Crossing Rivers Health. Cindy appreciated her experience so much, she continued to travel back to Crossing Rivers Health for follow up care. Hear Cindy share her experience.

Denny's Story

Denny Garcia had a mishap one evening and broke his leg. His experience was drastic, but he "thanks his lucky stars" for coming to Crossing Rivers Health.

Liz and Kaycee's Story

On February 7th, Liz Darnell received a call that parents fear - her daughter, Kaycee, had been in a car accident on the way to school. Kaycee was transported to the emergency department at Crossing Rivers Health. Read Liz recount the moments of that horrifying day and her appreciation for the care her daughter received.

Read Liz and Kaycee's Story

Gene and Dawn's Story

Dawn will never forget the day that she received a call from Gene saying that something was wrong with his heart. He had a slim-to-none chance of surviving.

Read Gene and Dawn's Story

Mary's Story

Mary visited Crossing Rivers Health Urgent Care with minor complaints of back pain and overall fatigue. She was quickly triaged to emergency care and hospitalized for a life-threatening infection.

Read Mary's Story