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Inpatient unit

Medical, surgical, pediatric, skilled nursing (swing beds), and hospice

The real influence for the design of Crossing Rivers Health Medical Center comes from the patients and caregivers.

Many features and amenities have been incorporated to ensure a quiet, comfortable stay with minimal disruptions and maximum comfort for the best possible patient experience. Get an inside look at a Crossing Rivers Health patient room.

Types of inpatient care available:

Acute care

Crossing Rivers Health Medical Center's team of compassionate health professionals provides care for patients of all ages and diverse backgrounds providing:

  • Close monitoring
  • Special equipment
  • Acute treatment of a condition
  • Surgery

Medical and nursing interventions are performed often to treat the patient. We care for a wide variety of medical and surgical concerns such as:

  • Pneumonia
  • Strokes
  • Heart attacks
  • Abdominal surgeries
  • Joint replacements
  • Diabetes
  • Congestive heart failure
  • Chronic Obstructive Pulmonary Disease (COPD)

Special care unit

Our Special care unit, formerly Intensive Care Unit (ICU) is staffed by professionals who use specialized equipment and knowledge to provide advanced medical care.

Special care providers deliver highly specialized nursing care for patients who are seriously ill or injured or are recovering from surgery.

The goals of the Special care unit are to stabilize the patient’s condition and to prevent new complications.

The Special care unit also provides treatment to help the patient achieve the fullest possible recovery.

Inpatient observation

A patient is admitted to observation for a condition that is expected to require hospital care and monitoring for less than 24 hours or if it is not clear whether the condition will require the higher level of acute care.

A patient may be switched to acute care if medically necessary.

Skilled care (Swing bed)

Swing bed, or skilled nursing, is nursing and therapy care to help patients transition, or "swing," from acute hospital care to home or an alternate support environment.

Patients may be admitted to swing bed while recovering from a joint replacement or other surgery or a medical condition such as a stroke, cardiac or respiratory illness.

Patients may be admitted from acute hospital care within Crossing Rivers Health Medical Center or from an outside facility.

Learn more about swing bed

Hospice care

Our nursing staff and medical team collaborate with our hospice department, the hospice patient and the patient’s friends and family.

The care focus is to meet the end-of-life needs and wishes for those patients who are not able to remain at home.

Respite care

Crossing Rivers Health Medical Center offers private pay respite care designed to relieve and support family members and caregivers to meet emergency needs or to ease into alternate living arrangements.

Our nursing staff will perform:

  • Personal care
  • Administer medications
  • Assist in activities of daily living
  • Assist with other individualized patient needs

Respite care is available on a pre-arranged or emergency basis. Please contact patient and family services, 608.357.2000ext. 2045, for further information.

To provide optimum care for our patients, nurses and inpatient specialists work closely with multidisciplinary departments, including:
  • Respiratory therapy
  • Recreation therapy
  • Physical therapy
  • Occupational therapy
  • Pharmacy
  • Speech therapy
  • Nutrition services
  • Radiology
  • Laboratory
  • Patient family services

Patients receive individualized care and are involved in all care decisions.

Services offered

  • Continuous cardiac or respiratory monitoring
  • Symptom management
  • Pain management
  • Disease management
  • IV medication or fluid therapy
  • Pre- and postsurgical monitoring
  • Blood product administration
  • Nebulizers or special respiratory treatments
  • Wound care, including wound vacs
  • Physical, occupational, or speech therapy
  • Diagnosis, medication, and discharge education

All services are based on the individual medical needs of each patient.

Inpatient Specialists

Inpatient specialists are committed to providing each patient with the highest level of quality care. They are physicians specifically trained in caring for patients while they are in the hospital. Inpatient specialists work closely with a patient's primary care physician from admission to discharge. They perform examinations, make diagnoses, order tests, and treatments, prescribe medications, develop aftercare plans and oversee the patient's general hospital care.

Learn more about Inpatient Specialists


Rest and sleep are very important for healing, therefore, we observe quiet time each day from 1:00 to 2:00 p.m. Families of pediatric and hospice patients are encouraged to stay with them throughout their stay.

Transitional Care Management (TCM)

Staying in the hospital can be overwhelming. Returning home should not be. We are here to help make that transition easier.

What is TCM?

Transitional Care Management (TCM) is care provided to our patients as they transition from the hospital to their home. Our goal is to ensure they have everything needed to be successful at managing their condition.

Who qualifies for TCM?

  • Anyone hospitalized at Crossing Rivers Health and discharged home
  • Over the age of 18

What are the benefits of TCM?

  • To increase your knowledge about your disease
  • To increase your knowledge on how to manage your health
  • To identify needs before they become problems
  • To help with medication management
  • To promote understanding of the purpose of each medication
  • To promote self-management strategies and patient engagement
  • To decrease the chance of being readmitted to the hospital

What does TCM include?

  • Face-to-face visit from a TCM nurse while in the hospital
  • Follow-up phone call within two business days of discharge
  • Timely follow-up with a primary care provider
  • Ongoing patient education
  • Extra phone calls as needed for those at higher risk of rehospitalization
  • Referrals for additional services in the home

Who pays for TCM?

The patient will never see a bill for transitional care provided, regardless of insurance coverage.

Why TCM?

TCM is best practice patient-centered care intended to help the patient manage their chronic condition more effectively. TCM’s goal is also to reduce preventable readmission during the 30 days following discharge from the acute care setting.

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