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Massage and esthetics services

Discontinued effective April 30, 2018

To all of our Massage Therapy & Esthetics Clients:

Thank you for being a valued client of Crossing Rivers Health Massage Therapy & Esthetics. We wish to inform you of changes that will take place with these services in the coming months.

Effective Saturday, March 31, 2018, Monica Tiffany, LMT, will no longer provide massage therapy services. We greatly appreciate Monica’s service to our clients and wish her much success in her future entrepreneurial endeavors, including Preferred Painters, McGregor Mercantile, and Grizzly’s Chainsaw Carvings.

Effective Monday, April 30, we are happy to inform you that Heidi Mezera, LMT, will continue to serve our clients and communities as an independent Massage Therapist and Esthetician. Heidi will continue practicing at the same location within Bluffhaven and Prairie Maison facility. Scheduling may be coordinated by contacting her directly at 608-412-3200.

It is not currently the intention of Crossing Rivers Health to continue or reestablish competitive massage therapy or esthetics services. We are confident Heidi will continue to provide our clients and community members with the same high-quality service you have come to know and trust.

We wish to make this transition as smooth as possible for everyone. Upon request, Crossing Rivers Health will refund all Massage Therapy and Esthetics Gift Certificates previously issued, until September 30, 2018. Certificates for refund must be presented in person, at the concierge desk inside the main entrance at Crossing Rivers Health, between 8 a.m. and 8 p.m., seven days a week.

Questions may be directed to Angela Wagner, Occupational Therapy Manager, at 608-357-2181. Thank you for your understanding and for your patronage.

Q&A Massage Therapy & Esthetics Service Discontinuation

Q: When will Massage Therapy services be discontinued?

A:  Effective Monday, April 30, Crossing Rivers Health Massage Therapy services will be discontinued.

Q: Why are these services ending?

A: The organization’s vision is to establish services on the medical campus. In working with the Occupational Therapy and Massage Therapy staff on opportunities for relocation, the employed massage therapists, considering their best interests, have chosen to pursue their own independent business endeavors. Under the present circumstances, it is not the intention of Crossing Rivers Health to continue or reestablish competitive massage therapy or esthetics services.

Q: What is the plan for massage therapy services in the future?

A: We are happy to inform you that Heidi Mezera, LMT, will continue to serve our clients and communities as an independent Massage Therapist and Esthetician. Heidi will continue practicing at the same location within Bluffhaven and Prairie Maison facility. Scheduling may be coordinated by contacting her directly at 608-412-3200. We are pleased that the community will still have access to quality services to meet their needs. Again, it is not the intention of Crossing Rivers Health to continue or reestablish competitive massage therapy or esthetics services at this time.

Q: What if I have recently purchased a gift certificate for services?

A: Upon request, Crossing Rivers Health will refund all Massage Therapy and Esthetics gift certificates previously issued, until September 30, 2018. Certificates for refund may be presented, in person, at the concierge desk, between 8 a.m. and 8 p.m., seven days a week.

Q: What happens to my employee agreement for massage therapy services?

A:  Each agreement will be addressed on an individual basis via letter. Crossing Rivers Health will compute dollars owed and reimburse employees for remaining services as soon as administratively possible.

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